Amor Animal Hospital
Frequently Asked Questions (FAQs)

Amor Animal Hospital - Frequently Asked Questions (FAQs)

Do you accept insurance?

Yes, we accept all pet insurances! We can provide your pet’s medical records promptly when you request them for you to submit your claims. You can also easily access your pet’s records at any time via our convenient app – VitusVet!

Do you offer same-day appointments?

Yes! We do our best to accommodate our patients and families when you most need it.

How can I receive my pet’s health records?

We can provide your pet’s medical records promptly when you request them. You can also easily access your pet’s records at any time via our convenient app – VitusVet!

How often should my pet visit the clinic?

Healthy pets are recommended to visit the clinic every 6 months.

Can you refill my prescription?

You can easily get your pet’s medication refilled through our online pharmacy portal. You can also contact our team to refill prescriptions.

Can I stay with my pet during the appointment?

Yes! We have an open door policy and we actually love when you can help us keep your pet calm and happy.

Does your team speak other languages?

We are proudly a multilingual team and we are always happy to help you understand and make informed decisions about your pets health.

What should I do if my pet has an emergency?

We will accommodate same-day appointments for your pet in need, but may refer you to a nearby emergency vet if we deem it necessary. If your pet has an emergency outside of our open hours please visit your nearest 24 hours emergency animal hospital. During after hours you can conveniently access your pet’s records on our app – VitusVet!